Frequent Questions

What is bit-extra.com ?
Our team consists of professionals at all levels of the blockchain, included experienced blockchain experts, big data developers, senior actuaries and mathematicians. The main business involves cryptocurrency mining and intelligent automated trading, bringing stable and efficient revenue to our global customers.
Is bit-extra.com a registered and legal company?
Yes,our company is headquartered at - Wellington St. Grimsby, ON L3M 5M1, CANADA .bit-extra.com company registration number:12137867
How can I create an investment in the company?
First, you need to create a personal account, then log in to the company's website using the username and password you indicated when creating your personal account. Then, in the Investment plan section, select your preferred investment plan, click "Invest", and enter the amount you want to invest in the popped up dialog and proceed.
I wish to invest with bit-extra.com .online but I don't have an any ecurrency account. What should I do?
You can open a free PM account here: www.perfectmoney.is
You can open a free Bitcoin account here: www.blockchain.com
You can open a free Ethereum account here: www.coinpayments.net
How do I open my bit-extra.com Account?
It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".
How can I withdraw funds?
Login to your account using your username and password and check the Withdraw section.
How long does it take for my deposit to be added to my account?
All deposits will be added instantly except bitcoin need to credited automatically after 2-6 confirmations on the BitCoin network.
I can't log in into my account. What could cause this problem?
Sometimes problems of this kind are caused by errors of your web browser or network. First of all you need to clean the cache of your web browser. If the problem persists, please contact our support. There is no need to worry, you just need to wait a few minutes and then try to log in again.
When registering I am asked to enter a BitCoin address. What is that?
Bitcoin address is your ID (account, wallet number), starting with 1 or 3 and containing 27-34 alphanumeric Latin characters (other than 0, O, I). The address can also be represented as a QR-code, it is anonymous and does not contain information about the owner. For example, 1TopMSEYstRatqTFn5Au4m4GFg7xJaNVN2 or 398Tt1WpEZ73CNmQviecrnyiWrnqRhWNLy.
What if I can't log into my account because I forgot my password?
Click forgot password link, type your username or e-mail and you'll receive your account information.
Where can I buy BitCoin?
You can find cryptocurrency sellers here: https://howtobuybitcoins.info
Does a daily profit paid directly to my currency account?
No, profits are gathered on your bit-extra.com account and you can withdraw them anytime.
How do you calculate the interest on my account?
Your account will start receiving interest from the elapse of the plan time.
Can I do a direct deposit from my account balance?
Yes! To make a deposit from your bit-extra.com account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance .
Can I make an additional deposit to bit-extra.com account once it has been opened?
Yes, you can but all transactions are handled separately.
What is the minimum amount to withdraw?
The minimum withdrawal amount is $20 in BitCoin
Do you charge any fees from withdrawals?
No, there is no withdrawal fee applied to your withdrawal requests.
After I make a withdrawal request, when will the funds be available on my ecurrency account?
Withdrawals are processed instantly, but if the withdraw meet payment processors issue, server or technical problem or some other issue, it can take up to 48 hours.
How can I change my password?
You can change your password directly from your members area by editing it in your personal profile.
How can I check my account balances?
You can access the account information 24 hours, seven days a week over the Internet.
Can I create several deposits?
Yes it can! But we don't allow multi plans working in same time because it will effect your instant withdraw function in our system!You can make multi deposits in same plan and it is accepted.
May I open several accounts in your program?
No.If we find that one member has more than one account, the entire funds will be frozen.
Can I change the upliner?
No, you can’t change the upliner. A user who has invited another partner has the right to get a commission for life from all of that referral’s deposits.
Do you offer an affiliate program?
Yes, our referral program is a great way for everyone to earn, you earn 7% on 1st level referral, 5% on 2nd level referral and 2% on 3rd level referral commission of all amounts deposited by every investor you refer.
Are active deposits required from me before I can earn affiliate commission?
No, no active deposit is required to earn commission as an affiliate.
How can I make a spend?
To make a spend you must first become a member of bit-extra.com . Once you are signed up, you can make your first spend. All spends must be made through the Member Area. You can login using the member username and password you received when signup.
Who manages the funds?
These funds are managed by a team of bit-extra.com investment experts
I can't find the answer to my question.
Write us with the help of the form of"Support" or